Privacy Policy (Datenschutzerklärung)

Data Controller Information

Impact by Eri, Frankfurt am Main, Germany. Contact: hello@impactbyeri.com.

What Data We Collect

We collect data submitted through contact forms (for example name, email address, company information, and message details), and technical usage data required for website operation and security.

How We Use Data

Data is used to respond to inquiries, provide services, manage client communication, and improve website usability.

Legal Bases (GDPR)

Processing is based on GDPR Article 6(1)(b) for pre-contractual and contractual communication, Article 6(1)(f) for legitimate interests (security, service quality, and website operation), and where applicable Article 6(1)(a) based on consent.

Storage Duration

Personal data is stored only as long as necessary for the stated purposes and in accordance with legal retention obligations.

Your Rights

Under GDPR, you may request access, correction, deletion, restriction of processing, portability, and object to processing in accordance with statutory requirements.

Cookies and Similar Technologies

Cookies and local storage are used for essential functionality (such as maintaining a chat session) and performance analysis. Non-essential tracking requires consent where applicable.

Chatbot (Botpress)

This website uses a chatbot provided by Botpress, Inc. to assist with user inquiries. When you interact with the chatbot, it may process information you provide (such as name, contact details, and the content of your messages) as well as technical data like your IP address to maintain the conversation session. This data is processed based on GDPR Article 6(1)(b) for pre-contractual and contractual communication and Article 6(1)(f) for our legitimate interest in providing efficient customer support.

Analytics

This website uses Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information anonymously. You can opt out by disabling cookies in your browser settings or using the Google Analytics opt-out browser add-on.

Privacy Contact

For privacy-related inquiries, email hello@impactbyeri.com.